WhatsApp chatbot

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WhatsApp chatbot

A WhatsApp chatbot is an automated system that communicates with users through the WhatsApp messaging platform. Businesses use WhatsApp chatbots to answer questions, automate customer support, collect leads, and guide users through processes such as booking appointments or tracking orders.

Most WhatsApp chatbots operate through WhatsApp for Business, which allows organisations to automate conversations and integrate messaging with CRM systems, marketing automation tools, and customer service platforms.

Because WhatsApp is one of the most widely used messaging apps worldwide, chatbots on this platform enable businesses to deliver fast and scalable customer communication.

Guide about WhatsApp chatbot

Learn what a WhatsApp chatbot is, how it works, and how businesses use it for customer support, automation, and lead generation.

Read our guide

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WhatsApp chatbot

WhatsApp chatbot

Guide about WhatsApp chatbot

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