Our knowledge base is packed with blogs, guides and other valuable content to help customers build their expertise and find inspiration to excel in their profession.
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Software with a Service
Our team of professionals and specialists are here to help you get the most from our software. With a range of services designed to increase your impact, we make sure you succeed.
Join 38,000+ marketing professionals creating impact with Spotler
Suppliers should help customers unlock their product’s full value
Are your SaaS suppliers hanging you out to dry with unanswered questions and complex ticketing systems? Frustrating, isn’t it, when all you want is to crack on and make the most out of your software.
- Help desks are hard to reach or only provide a ticket system
- There’s no help center where you can find tutorials and use cases to adopt
- You are not properly trained to use the software to the fullest
- Self-onboarding flows keep you from properly setting up (and using) your account
Spotler services that support and help our customers
Technical Specialists Team
Our technical specialists are happy to help with template design, data issues, CRM, CDP or webshop integrations, and the technical set-up of your account. Our specialists are experts in their field and know everything about the technical aspects of marketing. They help you onboard and get you off to a flying start with our software.
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Education Team
Which learning opportunities you choose is entirely up to you. At Spotler, a team of education specialists works every day to develop training courses for each tool across our clouds. Every month we run on-site and online sessions you can book to follow courses. On top of that, they develop, maintain and expand our Help Centers, where you’ll find detailed information on using every part of the Spotler tools.
Go to our help centers
Support Team
If you have any questions about using Spotler tools, you can always call our support team directly. By phone. But of course, you can also reach them by email and chat. Our product experts thrive on helping customers and solving issues for them. Our support has been rated very highly by our customers for many years, and we’re proud of that.
Go to our support page
Consulting Team
We emphasise the importance of customer profitability, but we also recognise the challenge of balancing acquisition and CRM costs. Do you find it difficult to identify profitability drivers or optimise customer retention using data insights? Do you need help increasing the efficiency of your CRM team? Our Consulting Team is here for you.
More infoHundreds of helpful and inspiring resources
Blogs
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Guides
Deep dive in marketing and software related topics.
Essentials
Helpful tools that support you in being effective.
Create you own growth plan!
You’re ambitious and ready to grow, but to move forward, you need clarity. Our quick scan helps you pinpoint what’s already working for you and highlights the areas that you can improve on or make the next steps in. With your tailored growth plan in hand, you’ll have a clear path to reach your goals with confidence.
