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"With Spotler, we're targeting the right segment of our database with the right message at the right time. Our audience gets the content they're interested in, and it shows in the success rates of our campaigns!"

Wouter Bul Business Development Manager at Eudonet
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"Any questions I had were answered as soon as possible. Spotler went above and beyond to get all our data synced with our reservations system, which was no mean feat due to how the system we use is built."

James Pass Online Marketing Manager at Lake District Hotels
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"We chose Spotler Engage because of the overview they offer within their webcare environment. This makes working with Spotler Engage not only very easy, but also efficient. This enables us to provide the right service."

Angela Muradin Head of Customer Care at RTL Nederland
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"Since signing up with Spotler, we have really been able to take our customer service, marketing and communication to the next level."

Elaine Hamilton Managing Director at Hello Scotland
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"We have achieved customer centricity in a very short time and made a quantum leap in productivity.”

David Spray Head of CRM at Globus

Frequently Asked Questions

Which payment methods do you use?

An invoice will be sent to you for payment, which can be settled via bank transfer.

Can I buy just one product?

Absolutely! Our Marketing Cloud and Service Cloud offer a variety of connected tools that work seamlessly together, but you don’t need to purchase everything at once. If you only need one product to integrate into your existing tech stack, we’re happy to provide just that. We’ll support you in getting the most out of it and ensuring your success.

How does billing work across multiple products?

While the products in our Clouds are seamlessly connected and work together, each has its own Value Metric, meaning the value you get from each product is measured differently depending on the use case. If you’re using more than one Spotler product, your invoice will clearly list each product and the number of units you’re using. Each product has its own pricing, and the total amount of your invoice will be the sum of the prices for the products you’ve used.

Do I pay monthly or yearly?

Billing is annual. You’ll pay an upfront fee for your selected product and plan, covering the full year. Any one-time costs, such as templates, integrations, setup, configurations, or customisations (if applicable), will be invoiced no later than 14 days after signing the proposal.

Can the subscription be cancelled on a monthly basis?

No, at Spotler we offer annual licenses. Your subscription begins once you accept the quote. You can cancel the subscription up to one month before it expires.

Are my data safe?

At Spotler, we prioritise both professional marketing communication and your data security. We are ISO-27001 certified, ensuring a high level of information security for all our customers.

More information about data security can be found in the Spotler Trust Center.

Do you have any other questions?
Please feel free to contact. We will gladly answer all your questions.

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