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AI in Spotler Products
We added generative AI and predictive AI in our products.
Want to know how you have control over it and how you can benefit from AI?
Read more
Services
Spotler helps you to successfully organise your marketing. With advanced tools and services, you can optimise your strategies and develop personalised campaigns. Our solutions strengthen customer loyalty and increase conversion rates
Education
Online, offline, independently or in a training group? Learn in the way that suits you.
Support
Support
Spotler customers can contact support if they have any questions or wish to report incidents and bugs.
Maturity Model
Maturity Model
We help you to get the best out of our software with targeted guidance and a clear plan for improvement.
Strategy
Services
Spotler helps you to successfully organise your marketing. With advanced tools and services, you can optimise your strategies and develop personalised campaigns. Our solutions strengthen customer loyalty and increase conversion rates
Education
Online, offline, independently or in a training group? Learn in the way that suits you.
Support
Support
Spotler customers can contact support if they have any questions or wish to report incidents and bugs.
Maturity Model
Maturity Model
We help you to get the best out of our software with targeted guidance and a clear plan for improvement.
Strategy
Pricing
Connected in one cloud
for Customer Service
Made for teams who serve communities, not customers. The Service Cloud helps you reach people through their preferred channels, from WhatsApp to e-mail, with care that feels personal. Flexible modules mean it works around your workflows, not against them.
- Modular and flexible
- Integrated customer data
- Grows with your business
- Expert support at every step
Request pricing
One connected Service Cloud
Spotler Service Cloud for the Public Sector
Our pricing for the Service Cloud for Public Sector is designed around the products you need, each with its own flexible pricing model. We connect the dots so you pay only for what fits your business, not a generic package. It’s all about creating the right combination for you.
Engage
Excel in social publishing and increase your reach
Based on the number of users
Aigent
Improve your target audience experience with chatbots
Based on the number of users
Mail+
For personal and relevant communication
Based on email volumes
MailPro
Multi-brand e-mail marketing automation
Based on email volumes
Momice
Get a grip on event invites, registers, check-ins and more
Based on the numbers of events
Let’s Get Digital
Deliver enhanced events experiences
Based on your needs
Message
Powerful conversational messaging platform
Based on the number of users
Your personal product and pricing plan?
Request here
"Through WhatsApp, we are accessible to residents through their own preferred channel. We make it easy to contact us and don't sacrifice in terms of personal contact. Isn't that great!"
“Spotler guided us in the process of setting up the chatbot. We developed scenarios ourselves and expanded the bot. Its strength lies in its simplicity. There are no complicated processes behind it. We were able to handle the most common customer questions, and we are satisfied with that.”
“Spotler is extremely easy to use. It is clear, insightful and pleasant to work in. To guarantee our customers the best service, I monitor the handling times of the messages we receive. I can also see if all the messages have been answered and how the customer was spoken to.”
"Thanks to Spotler's email marketing tools, we can elevate our services. This pleasant collaboration results in satisfied clients."
"When we saw how it works and what you can do with it, we were sold. We started using it immediately. We now see that the chatbot handles almost half of the queries itself."
“We are very satisfied with Spotler Message. It has allowed us to handle all incoming WhatsApp messages in one unified inbox, which has significantly improved our customer service process.”
Frequently Asked Questions
Which payment methods do you use?
An invoice will be sent to you for payment, which can be settled via bank transfer.
Can I buy just one product?
Absolutely! Our Marketing Cloud and Service Cloud offer a variety of connected tools that work seamlessly together, but you don’t need to purchase everything at once. If you only need one product to integrate into your existing tech stack, we’re happy to provide just that. We’ll support you in getting the most out of it and ensuring your success.
How does billing work across multiple products?
While the products in our Clouds are seamlessly connected and work together, each has its own Value Metric, meaning the value you get from each product is measured differently depending on the use case. If you’re using more than one Spotler product, your invoice will clearly list each product and the number of units you’re using. Each product has its own pricing, and the total amount of your invoice will be the sum of the prices for the products you’ve used.
Do I pay monthly or yearly?
Billing is annual. You’ll pay an upfront fee for your selected product and plan, covering the full year. Any one-time costs, such as templates, integrations, setup, configurations, or customisations (if applicable), will be invoiced no later than 14 days after signing the proposal.
Can the subscription be cancelled on a monthly basis?
No, at Spotler we offer annual licenses. Your subscription begins once you accept the quote. You can cancel the subscription up to one month before it expires.
Are my data safe?
At Spotler, we prioritise both professional marketing communication and your data security. We are ISO-27001 certified, ensuring a high level of information security for all our customers.
More information about data security can be found in the Spotler Trust Center.
Do you have any other questions?
Please feel free to contact. We will gladly answer all your questions.