Although our products are easy to use, we make sure your accounts are set-up and connected properly, so that you can make a jump start. On top of that, we offer a wide range of services to help you succeed even more in using our software.
Activate Search
Activate Search
Optimise search results on your site to provide a better shopping experience.
AI in Spotler Products
We added generative AI and predictive AI in our products.
Want to know how you have control over it and how you can benefit from AI?
Read more
Services
Spotler helps you to successfully organise your marketing. With advanced tools and services, you can optimise your strategies and develop personalised campaigns. Our solutions strengthen customer loyalty and increase conversion rates
Education
Online, offline, independently or in a training group? Learn in the way that suits you.
Support
Support
Spotler customers can contact support if they have any questions or wish to report incidents and bugs.
Maturity Model
Maturity Model
We help you to get the best out of our software with targeted guidance and a clear plan for improvement.
Strategy
Services
Spotler helps you to successfully organise your marketing. With advanced tools and services, you can optimise your strategies and develop personalised campaigns. Our solutions strengthen customer loyalty and increase conversion rates
Education
Online, offline, independently or in a training group? Learn in the way that suits you.
Support
Support
Spotler customers can contact support if they have any questions or wish to report incidents and bugs.
Maturity Model
Maturity Model
We help you to get the best out of our software with targeted guidance and a clear plan for improvement.
Strategy
CRM & Lead Management
Attract and nurture leads, manage customers, tasks and pipeline
Email Marketing Automation
Send personalised newsletters and automated email campaigns
Event Management
Organise events from invites to registration to check-ins to follow-ups
Website Personalisation
Tailor your content to each visitor by serving content based on page views
Conversational Marketing
Have conversations in real time on the channels your buyers prefer
Social Media Publishing
Manage and monitor all your social content from one place
Customer Data Platform
Bring all your customer data together for smart profiling and journeys
Email Marketing Automation
Send effective emails with smarter segmentation and automations
Transactional Emails
Turn essential updates in branded personalised experiences
Search & Merchandising
Help shoppers find products faster and do smart recommendations
WhatsApp, SMS, Social Media
Reach customers with messaging campaigns and social retargeting
Email Communication
Send personalised newsletters and automated email campaigns
Event Management
Organise events from invites to registration to check-ins to follow-ups
Webcare
Give your audience the freedom to contact you via their preferred channel
Social Publishing & Monitoring
Manage and monitor all your social content from one place
Conversational AI
Automate common queries and answers for fast support
Generative AI
Easily prompt, optimise and translate content in no time
Predictive AI
Predictive AI
AI Analytics
New
Talk to your data and get the right insides across all channels
Spotler Connect
Use our own connector platform to integrate any system
Spotler APIs
Customise your integrations with our powerful APIs
CRM Integrations
Connect your email, messaging and event channels with CRM
Ecommerce Integrations
Connect your store to our CDP, email, WhatsApp platforms
Marketing Cloud for Ecommerce Marketing
WhatsApp, SMS and Social Media
Our real-time messaging tools help you reach customers faster, recover lost sales, and build lasting loyalty.
Join 5,000+ Ecommerce marketers creating impact with Spotler
Disjointed channels weaken campaigns
When you use different tools for different channels, it’s hard to see what’s working, and even harder to keep your messages timely and relevant.
- You can’t see what’s working across channels
- Messages become repetitive or irrelevant
- You waste budget retargeting the wrong people
- Customers drop off before they convert
Omnichannel campaigns, powered by connected data
With WhatsApp, SMS, and social media retargeting connected to your customer data, you can segment smarter, trigger real-time campaigns, and keep the conversation going – on any channel.
Persuade shoppers back to buy
Use WhatsApp or SMS to follow up and re-engage an interested shopper. Send personalised reminders or timely offers that feel helpful, not pushy, and bring them back to complete their purchase, recovering lost sales and boosting conversions.
More info about WhatsApp Marketing
Engage across the right channels
Use behaviour, purchase history and preferences to segment your audience and understand where they’re most likely to engage. This helps you send more relevant messages on the right channels, increasing impact and driving stronger results.
Stay connected after purchase
Use WhatsApp or SMS to follow up with timely delivery updates, helpful product tips or exclusive offers your customers actually want to receive. Create post-purchase moments that feel thoughtful and relevant encouraging more engagement and repeat visits.
Track what channel converts
See engagement, response and conversion data from WhatsApp, SMS and retargeting to get a clear view of performance across each channel. This helps you understand what’s driving results and focus your time on the channels that make the biggest impact.
Boost conversions with Meta ads
Sync your most engaged shoppers with Meta Ads to serve hyper-targeted campaigns that reach the right people at exactly the right moment, increasing return on ad spend and turning high-potential audiences into loyal customers.
“By launching the WhatsApp-based onboarding in several of our stores, we’ve already seen great success in streamlining the Loyalty Program sign-up process. Customers appreciate the convenience, and we’re excited to expand this solution across all our stores globally.”
“At Whoppah, we want to surprise users in ways they don’t expect from a marketplace. With Spotler Message, we’ve scaled our use of WhatsApp and SMS and seamlessly integrated the latest developments in WhatsApp Business into our automation. Whether it’s automating support use cases or driving conversions through channels outside of our CRM’s native capabilities, this has been a game-changer for us.”
WhatsApp, SMS and social media retargeting features that make this possible
WhatsApp Marketing
Send personalised messages, promotions, and updates that spark real-time conversations and drive engagement.
SMS Campaigns
Trigger time-sensitive messages like flash sales or delivery updates, connected to live customer data.
Social Media Retargeting
Sync segments to Facebook and Instagram to deliver hyper-relevant ads based on customer behaviour.
Connected Segmentation
Build audiences across channels using purchase history, engagement data, and behaviour.
Unified Reporting
Get clear insights on performance across WhatsApp, SMS, and social, so you can optimise what works.
Connected tools so your cross-channel marketing stays aligned
With our tools for WhatsApp, SMS and social media retargeting, you can reach customers on the channels they actually use. Send relevant, real-time messages that recover sales, drive repeat purchases and build stronger relationships.
Spotler Activate
Bring fragmented customer data together to help you understand your audience and deliver personalised experiences that drive real conversions.
Learn more
Spotler Message
Bring all your messaging channels into one place with a single dashboard that lets you manage WhatsApp, Social Retargeting capabilities, SMS and more. Route conversations to the right teams, and deliver fast, high-quality customer service.
Learn moreWe offer you all the guidance that you need
Direct support
Our expert support team is available by phone, chat or email. Friendly, fast and trusted.
Training & Help Center
All users are trained in the use of our products and have a richly filled Help Center at their disposal.
Technical specialists
Experts help you with setup, data, integrations and templates. We’re here to make it easy.
Interested? Here’s what to do next
Book your demo
Get a no-pressure walkthrough of our WhatsApp, Social Media Retargeting and SMS capabilities, tailored to your sector and marketing needs.
Get your proposal
A personalised plan on how our Marketing Cloud can help you reach your marketing goals.
Reach your goals
Implement our Marketing Cloud, optimise efforts and watch your impact grow.
What customers often ask before they take the next step
Can I target the same customer across multiple channels?
Yes, our tools connect WhatsApp, SMS, and social retargeting with your customer data, so you can create consistent, personalised journeys across every touchpoint. Segment once, activate anywhere.
What kind of messages can I send through WhatsApp and SMS?
You can send everything from basket reminders and delivery updates to exclusive offers or win-back messages. They’re triggered by real-time behaviour, so your messages always feel timely and relevant.
How does social media retargeting work with my data?
You can sync high-intent customer segments directly to Meta Ads (Facebook and Instagram). This means you’re retargeting the people most likely to convert — without wasting budget on the wrong audience.
Can I see how these campaigns are performing?
Absolutely. You get unified reporting across WhatsApp, SMS and social, with clear data on clicks, engagement and conversions — so you always know what’s working and where to optimise.
Do you have any other questions?
Please feel free to contact or schedule a demonstration. We will gladly answer all your questions.
See how companies like yours grow more revenue and loyalty
Create your own growth plan!
You’re ambitious and ready to grow, but to move forward, you need clarity. Our quick scan helps you pinpoint what’s already working for you and highlights the areas that you can improve on or make the next steps in. With your tailored growth plan in hand, you’ll have a clear path to reach your goals with confidence.
