WhatsApp Marketing

Higher conversion rates and a better customer experience through personalised WhatsApp messages and campaigns.

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500+ organisations use Spotler Message for WhatsApp marketing

Arriva
Center Parcs
Coolblue
FM Group
Hof van Saksen
iBood
IW Nederland
Koninklijke Oosterberg
Livecrowd
Mediahuis
NTI
Omoda
Pameijer
Picnic
Premier League
Rituals
Suitsupply
Transavia
Whoppah
XXL Nutricion

WhatsApp: 98% open rate

WhatsApp messages are almost always read. Messages that come in trigger people to open and read them. As an organisation, brand or webshop you can respond to this smartly. Especially now that more people indicate that they are open to receiving messages and communicating with companies and institutions via WhatsApp. This increases involvement, but also for driving conversion, the use of WhatsApp for Business is a smart move.

Official Business Partner

Being a Meta Business Partner means that our software and our team has met Meta’s strict eligibility criteria. As a result, we are listed in Meta’s expert directory as a trusted service provider.

WhatsApp 45-60% conversion rate

With conversion rates between 45% and 60%, WhatsApp is an ideal channel to effectively deploy marketing campaigns and even bulk messages, also known as WhatsApp newsletters. This way, you surprise your target group and outsmart your competition.

With WhatsApp as a chat channel on your website or in your webshop, you have a conversion driver in your hands for your customer service colleagues. With Spotler Message you can quickly contact your customers in a very personalised way via the API of WhatsApp for Business, answer customer questions, and lead your customers to the right pages for the next conversion.

WhatsApp for Business Applications

WhatsApp Inbox

Link one or more WhatsApp numbers to Spotler Message and manage conversations from one user-friendly inbox for multiple users.

WhatsApp Flows

Save time and automate your communication on WhatsApp by developing convenient flows/choose menus with interactive buttons.

WhatsApp Marketing

Spotler Message lets you easily create and send personalised bulk messages via WhatsApp.

API integrations

Synchronise your customer data in real time via our handy API. So you can easily send automated messages at the right time.

WhatsApp and conversational AI

In addition to WhatsApp and Open AI experimenting together with the integration with ChatGPT, we offer solutions for conversational AI ourselves through an integration with Spotler Aigent. This allows you to quickly and easily answer customer service questions via WhatsApp based on information within your own domains.

More about conversational AI

WhatsApp use cases

WhatsApp offers multiple touch points to attract customers, increase their engagement, and bind them to you. A real marketing channel! And for customers, WhatsApp is engaging, fun, and easy to use, which makes campaigns and conversations successful and increases retention.

WhatsApp Marketing Applications via Spotler Message

Segmentation

Import and manage your contacts directly in Spotler Message and apply audience segmentation for the right campaigns.

Templates

With Spotler Message you can make sure your WhatsApp bulk messages look good thanks to ready-made templates.

Bulk messages

Send WhatsApp messages in bulk to groups of customers to drive direct conversions and higher engagement.

Lead generation

Generate leads by sending automated forms via WhatsApp. This way you can quickly and easily capture the correct customer or lead data.

Integration, segmentation and automations

Send the right message via the right channel at the right time. Every time.
 

  • Synchronise your contacts from your CRM, CDP or shop system with Spotler Message.
  • Use behavioural data to create audiences (contact lists) to send relevant messages.
  • Create automated WhatsApp flows to guide customers, prospects, members, citizens in their journeys.
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“At Whoppah, we want to surprise users in ways they don’t expect from a marketplace. With Spotler Message, we’ve scaled our use of WhatsApp and SMS and seamlessly integrated the latest developments in WhatsApp Business into our automation. Whether it’s automating support use cases or driving conversions through channels outside of our CRM’s native capabilities, this has been a game-changer for us.”

Bas Heinen CRM lead at Whoppah

Learn more about WhatsApp marketing and communications

Harnessing the power of WhatsApp marketing: a comprehensive guide
How retailers can improve customer engagement with personalised WhatsApp messaging and CDPs
Rituals
5 reasons to use WhatsApp in e-Commerce
ChatGPT is now available on WhatsApp
WhatsApp Marketing: the Do’s and Don’ts

Book a demo now

Are you curious about the possibilities of WhatsApp marketing and/or the central inbox possibilities for social media and chat? Then schedule an online demonstration without obligation.

In an interactive tour, our experts will guide you through the capabilities of our products. Our consultants will show you the software and be happy to answer your questions.

  • An online demonstration by a trained consultant
  • Your questions will be answered immediately
  • Get a quick overview of all the functionalities of the software
  • Completely non-binding and according to your wishes
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