Although our products are easy to use, we make sure your accounts are set-up and connected properly, so that you can make a jump start. On top of that, we offer a wide range of services to help you succeed even more in using our software.
Marketing Calendar 2025
Service Cloud for Customer Service Support
Email Marketing Communication
Email communication that sends timely, relevant messages, helping you inform your community or audience, build trust, and cut through the noise.
Join 14,000+ customer service professionals creating impact with Spotler
When messages fail, trust follows
When communications aren’t timely, relevant or securely delivered, communities miss vital updates and trust in your service starts to erode.
- No central way to manage and tailor key email updates
- Difficult to respond quickly in times of need or crisis
- Messages feel generic or disconnected from real needs
- Lack of insight make it harder to improve over time
Deliver relevant communications and a better service – from every email you send
Segment, personalise, test and automate with ease. Email marketing lets you deliver helpful, timely, and relevant messages that truly engage your audience.
Keep communication consistent
Use templates to make every email feel consistent and recognisable, reinforcing your identity and building trust with residents over time. Whether it’s updates, invitations or reminders, each message stays clear and professional.
Build smarter segments
Use survey responses, form fills, email engagement and CRM data to understand who you’re reaching and how. Make sure every message is timely, relevant and targeted, so the right people get the right information when it matters most.
Personalise every send
Tailor your emails to reflect each person’s needs, interests and circumstances. Relevant, personal messages are more likely to be opened, understood and acted on. It’s a simple way to make a bigger impact with every send.
Automate email flows
Trigger email flows based on real actions like email clicks, form submissions or key dates. Keep people engaged and informed at the right moment without the need for manual follow-up, making communication feel timely, relevant and easier to manage.
Improve with insights
Track key email metrics like opens, clicks and engagement to understand what’s working and where to improve. Test new ideas with confidence and use insights to refine your communications so they stay relevant, effective and easy to act on.
"Quote""Thanks to Spotler's email marketing tools, we can elevate our services. This pleasant collaboration results in satisfied clients."
Our Email Marketing Communication features that make this possible
Flexible editors
Build beautiful emails and pages fast with our drag-and-drop editor — or code your own with full HTML control.
Automation and personalisation
Choose automation templates and use dynamic content to send each person the information most relevant to them.
Generative AI tools
Use AI to write more compelling subject lines and content, or switch it off without losing access to Spotler tools.
A/B testing
A/B test sender name, subject line and content to learn what gets the most engagement.
Forms and surveys
Create webforms and in-depth surveys to collect the insights you need for smarter segmentation and targeting.
Safe and secure
Spotler’s email products are ISO/IEC 27001:2022 and ISO 9001 certified and GDPR compliant.
Email marketing tools built for different support situations
Whether you need powerful automation or personal one-to-one emails, we offer two products tailored to different use cases. Choose the tool that best fits your goals and start sending content that connects.
Spotler Mail+
Ideal for midsized oganisations focused on personalised email communications and looking for easy-to-use software.
Learn more
Spotler MailPro
Ideal for enterprise and corporate organisations with complex customisation needs, multi-brand setups, and high volume.
Learn moreWe offer you all the guidance that you need
Direct support
Our expert support team is available by phone, chat or email. Friendly, fast and trusted.
Training & Help Center
All users are trained in the use of our products and have a richly filled Help Center at their disposal.
Technical specialists
Experts help you with setup, data, integrations and templates. We’re here to make it easy.
Interested? Here’s what to do next
Book your demo
Get a no-pressure walkthrough of our email marketing capabilities, tailored to your sector and support needs.
Get your proposal
A personalised plan on how our Service Cloud can help you reach your customer service goals.
Reach your goals
Implement our Service Cloud, optimise efforts and watch your impact grow.
What customers often ask before they take the next step
How can I capture email addresses?
With Spotler, you can choose between pop-ups and forms to collect more email addresses.
How can I segment my database?
When creating your audience, you can segment on any attribute in your email database and even exclude contacts
How can I turn off generative AI?
The owner of an account can easily disable this via the platform’s settings.
Do you have any other questions?
Please feel free to contact or schedule a demonstration. We will gladly answer all your questions.
See how other organisation improve customer experiences with Spotler
Q&A session on how to improve your customer experience
We offer a free sparring session where you can discuss with an expert how to improve your customer experience. In the session we take a look at your challenges as an organisation and how you can overcome them.
Take the first step towards improvement and book a free sparring session.
