Guide to Spotler SendPro
Deliver reliable transactional email and SMS with Spotler SendPro. Fast, secure delivery for receipts, alerts, notifications and critical messages.
Introduction
Spotler SendPro is a secure, high-performance transactional messaging platform for businesses that need guaranteed delivery of critical emails and SMS. From order confirmations to password resets and service notifications, SendPro ensures messages arrive quickly, reliably and at scale, backed by advanced deliverability controls and enterprise-grade infrastructure.
What you’ll learn
- What transactional emails are and why they matter for customer experience
- How to send reliable system emails via API or SMTP
- How to manage multiple sending systems in one place
- How templates and flows keep messages consistent and on brand
- How reporting helps you monitor delivery and performance
- How webhooks enable real time updates in your own systems
1. The problem Spotler SendPro solves
Transactional emails and SMS are often handled through marketing platforms or outdated internal systems. This leads to:
- Poor inbox placement for essential messages
- Delayed or failed delivery
- No visibility into delivery success or errors
- Spam folders capturing critical alerts
- Technical bottlenecks for developers
- Compliance risks and inconsistent templates
SendPro solves these issues by providing a dedicated, optimised platform built specifically for transactional communication, fast, reliable, integrated and compliant.
2. Who SendPro is for
Spotler SendPro is designed for organisations that need guaranteed, reliable delivery of transactional email and SMS. It supports teams that send critical system messages such as confirmations, alerts and security notifications, where speed, consistency and inbox placement are essential.
SendPro is particularly suited for ecommerce businesses sending receipts, confirmations and order updates, SaaS platforms delivering login and security notifications, and operational or customer service teams that rely on timely alerts. It is also a strong fit for organisations managing multiple sending systems that need central oversight, as well as developers who want stable, scalable APIs without operational overhead.
Spotler SendPro is the best fit if you need a dedicated transactional messaging platform that separates system communication from marketing email, provides clear delivery insight and supports both email and SMS from one controlled environment.
3. Top use cases
Use case: Order confirmations
Order confirmations and transactional updates are critical moments in the customer experience. When these messages are unreliable or inconsistent, trust quickly erodes.
Problem: Order emails are sent directly from the webshop with limited control over content and branding.
Solution: SendPro manages the template and sends messages via API or SMTP from the webshop.
Result: Consistent, reliable confirmations customers can trust.
Use case: Password resets and account alerts
Security-related messages must arrive immediately and be easy to monitor.
Problem: Security-related emails must arrive instantly and be easy to track.
Solution: Transactional flows in SendPro trigger messages from your application.
Result: Faster delivery and clearer oversight of critical messages.
Use case: Multi-system transactional messaging (email and SMS)
As organisations grow, multiple systems often send messages independently, making oversight difficult.
Problem: Different applications send messages independently with no shared oversight.
Solution: SendPro separates each system as a source and manages email and SMS flows centrally.
Result: Better insight, easier troubleshooting and consistent delivery.
Use case: Authentication codes and security alerts (SMS)
Some messages are too time-critical to rely on email alone.
Problem: Login codes and security alerts must arrive instantly, even when email is missed.
Solution: SendPro sends transactional SMS messages triggered by system events such as logins or password resets.
Result: Faster delivery for time-critical security messages.
Use case: Monitoring delivery and engagement
Without visibility, teams cannot tell whether transactional messages are performing as expected.
Problem: Teams do not know if transactional emails are delivered or opened.
Solution: SendPro reporting shows delivery and performance data.
Result: Better understanding of how system emails perform.
4. What Spotler SendPro does at a glance
Spotler SendPro provides a dedicated environment for sending, managing and monitoring transactional email and SMS, giving teams control over critical system communication without relying on marketing tools or internal mail servers.
SendPro enables organisations to:
- Send transactional emails and SMS via API or SMTP
- Manage templates centrally
- Build and control transactional flows
- Separate sending systems using sources
- Monitor delivery and performance with reports
- Trigger real time updates using webhooks
- Improve consistency across all system emails or SMS
5. Feature deep dive
Sending and delivery (email and SMS)
- Send transactional emails via API or SMTP
- Send transactional SMS messages triggered by system events
- Support for multiple sending sources, such as webshops, platforms or internal systems
- Centralised control of transactional email and SMS streams
Templates and message content
- Reusable email templates for transactional messages
- Central management of email content without changing application code
- SMS message content managed per use case and source
- Consistent tone and structure across email and SMS notifications
Flows and triggering
- Transactional flows for email and SMS
- Messages triggered by system events such as orders, logins or status changes
- Ability to control which channel is used per flow
- Clear structure for managing multiple transactional scenarios
Reporting and insight
- Delivery and performance reporting for email
- Visibility into what messages are sent, when and from which source
- Clear separation of reporting per system and message type
Connectivity and updates
- API and SMTP connectivity for easy system integration
- Webhooks for real-time updates in your own systems
- Status feedback to internal platforms for monitoring and troubleshooting
6. Integrations and connectivity
Spotler SendPro fits into your existing technical landscape and works alongside your current systems.
- API: Connect applications directly to send transactional emails and securely pass data.
- SMTP: Route emails from platforms that support SMTP sending.
- Webhooks: Receive real-time updates on email events in your own systems.
7. Business impact and ROI
Transactional messages play a key role in customer trust, security and service quality. When these messages are delivered reliably and monitored centrally, organisations reduce risk, improve experience and lower operational overhead.
Organisations using Spotler SendPro typically achieve:
- Higher customer trust through reliable confirmations
- Lower customer service workload due to fewer delivery-related questions
- Better security and user experience
- Predictable delivery even during peak demand
- Consistent branding across all automated messages
For many teams, Spotler SendPro becomes the central hub for transactional email and SMS, replacing scattered solutions with one controlled platform for sending, monitoring and improving critical messages.
8. Example scenarios
Scenario 1: E-commerce platform
An online retailer sends order confirmations, shipping updates and account emails from its webshop. By connecting the webshop as a source in SendPro, the team manages all templates centrally and monitors deliveries in a single dashboard. Developers send messages via API, while marketers maintain content and branding.
Scenario 2: Software provider
A software company sends password reset and system notification emails from multiple applications. Each application is connected as a separate source. Reporting shows which system sends what and how messages perform. Webhooks send delivery updates back to internal tools, giving the team immediate insight into email events.
See how Spotler SendPro can support your transactional email setup.
Explore the platform or start a free 30 day trial to test delivery, templates and reporting.
Frequently asked questions
What’s the difference between transactional and marketing emails?
Transactional emails are system triggered messages sent to a specific person, such as order confirmations, password resets or appointment reminders. Marketing emails are promotional messages sent to groups of contacts, like newsletters or offers. Spotler SendPro focuses on transactional emails to make sure critical messages reach the inbox.
How do I integrate SendPro with my systems?
SendPro connects through API or SMTP. Developers can link it directly to a CRM, e-commerce platform or internal application using the available documentation and support.
Which systems can send emails through my account?
Each sending system is set up as a source in SendPro. You can connect multiple sources, such as a webshop, CRM or internal tools, and manage each transactional email stream separately.
Can I monitor email performance?
Yes. SendPro includes reporting that shows delivery and performance per source and message type, helping teams understand how transactional emails are working.
Can I first try it out?
Yes. Spotler SendPro offers a 30 day free trial. Your technical team can set up the account, send test messages and review delivery and performance before going live.