OpenAI has announced that ChatGPT is now accessible via WhatsApp. By adding the phone number +1 (800) 242-8478 to your contacts, you can directly interact with the AI chatbot. While calling ChatGPT is not yet available in Europe, this feature is already supported in the United States. Users there can make voice calls to ChatGPT, but these are currently limited to one free 15-minute call per month.

Limited functionality in WhatsApp

The WhatsApp integration currently does not support sending images or performing searches in your (mobile) browser. Additionally, this version does not rely on up-to-date online information, meaning that some answers may not be entirely accurate. Users are notified before each interaction that conversations may be reviewed for safety purposes and that ChatGPT can make mistakes.

Be mindful of the data you share

When using ChatGPT on WhatsApp, it is important to remember that although WhatsApp typically offers end-to-end encryption, conversations with ChatGPT might be reviewed by OpenAI or Meta for “safety purposes.” Therefore, avoid sharing sensitive or private information during these chats.

OpenAI sees growth potential via WhatsApp

OpenAI views the WhatsApp version as an accessible way to use ChatGPT without requiring a separate app or account. However, the extent to which this version will be further developed remains unclear, as the full capabilities of ChatGPT are currently only available in the dedicated ChatGPT app. OpenAI and Meta (the owner of WhatsApp) have not yet commented on future plans for this integration.

With the rapid pace of AI technological development and OpenAI’s strong focus on innovation, it seems only a matter of time before ChatGPT’s functionality on WhatsApp is expanded and better aligned with other versions. Potential future features could include more advanced conversational capabilities, enhanced privacy protections, improved integrations with other services, or even video calling with ChatGPT. Additionally, there might be more options for WhatsApp for Business users.

Spotler keeps track of the developments of ChatGPT and WhatsApp

At Spotler, we are closely monitoring the developments around ChatGPT on WhatsApp and other platforms. We will keep you updated on new features and trends. Of course, we also continue to enhance our own products to offer customers the convenience of AI use cases in a user-friendly way.