60% of Google searches now end without a click. When AI Overviews appear, that figure rises to 83%. Gartner predicts organic search traffic could fall by 50% by 2028.
But there’s another side to the story.
The clicks that do survive are converting up to 23 times higher than traditional search visitors.
The real question is whether you’re set up to make the most of higher-intent visitors when they do arrive.
In this session, Kristian Tucker and the Spotler team will cover:

Kristian Tucker is Spotler’s Product Evangelist, known for his forward thinking approach to customer lifecycle strategy.
With more than ten years of experience leading Customer Service and Success teams in SaaS, he specialises in guiding clients from onboarding to sustained, high revenue growth.