Capital ID is now Spotler Brand ID
Capital ID is now part of Spotler, and our software is now called Spotler Brand ID.
We continue to offer the trusted Brand Portal software, giving you the right tools to quickly, easily and independently create professional, consistent content.
What this means for you
In practice, little changes for you as a customer. You’ll keep working in the same platform, with the same people and the same agreements. In time, this does open up new possibilities, as Spotler Brand ID can start working together with other products in the Spotler portfolio.
What stays the same
- Your access to the platform
- Your existing contracts and agreements
- The features you use
- Your familiar support contacts
- Ongoing implementations and projects
What's changing or developing
- The product name: Spotler Brand ID
- The organisation behind the platform: Spotler
- Internal processes, which we’ll align with how Spotler works where needed
- Future integrations with other Spotler products, where these add value for you
Frequently asked questions
We can imagine you have a few questions. Can’t find the answer to yours? Let us know, and we’ll be happy to help.
Why join Spotler?
Brand Portal software becomes stronger when it works alongside the tools where marketing happens every day. Spotler builds those tools: email, marketing automation, customer data and personalisation.
By becoming part of Spotler, we can position our software closer to those marketing tools. For customers, this means direct integrations over time, so brand management and marketing activation sit within the same workflow instead of in separate systems.
Why is the name changing?
Capital ID is now part of Spotler. The name Spotler Brand ID makes clear what the product does, namely brand management, and shows that it belongs with the other Spotler products. For you, only the name changes. The platform and the people stay the same.
Will I keep my consultant as my main point of contact?
Yes. Your dedicated Solutions Consultant remains your point of contact, and your Customer Success Manager doesn’t change either. If you run into anything, just report it the way you’re used to.
Are you staying based in Zwolle?
Yes. Our office in Zwolle isn’t going anywhere.
What happens to my Brand Portal now?
Nothing. Your Brand Portal works just as you’re used to, with the same features, roles and permissions.
What about security and privacy when using the Brand Portal?
Nothing changes in how we handle your data. Helga Wesselink remains Privacy Officer and Marcel Braakman remains Security Officer. The ISO 27001 certification stays in place and the platform continues to comply with GDPR.
Can I still add new modules?
Yes. Get in touch with Gerben Bleijenburg at gerben.bleijenburg@spotler.com.
I have a quote from Capital ID, is it still valid?
Yes, your quote remains valid until the expiry date stated on it.
I'm already a Spotler customer and I have a Brand Portal with you. What now?
Both your contracts and terms continue to exist alongside each other. We’re currently looking into whether we can offer something extra to customers who use both Spotler and Spotler Brand ID. As soon as there’s more to share, we’ll let you know.
Do I need to do anything now?
No, no action is needed from you. You can keep using your Brand Portal just as you’re used to.
Book a demo
Curious about Spotler? Our consultants would be happy to show you the capabilities of our software. Schedule a no-obligation online demo and get answers to all your questions.
