Marketing Calendar 2025
Live chat – fast personal contact
Answer incoming questions quickly and effectively.
Get in touch with your website visitors in no-time
Live chat is the fastest way to connect with your visitors and show you’re there for them. Whether someone’s asking for product details or checking availability, every message is a chance to build trust.
Need to loop in a teammate? Simply use ‘Reply and Assign’ to forward the conversation—your colleague gets notified instantly, making sure nothing slips through the cracks. And when your visitor goes offline? No worries. Agents can still send messages, which will be automatically delivered once the visitor returns. You’ll even see clear status icons next to each message for full visibility. It’s a smoother, smarter way to keep the conversation going—no matter what.
Customise your widget
Make your brand stand out by adding your organisation’s colours, logo, and a friendly welcome message to your live chat widget. It’s a simple way to create a familiar and inviting experience for every visitor.
And it’s not just about looks—the live chat widget is now fully compliant with accessibility standards and requirements, making it more secure and accessible for all users.
Your live chat widget on the right pages
On which web page do you want to offer your visitors extra support? Perhaps when they are making a purchase or scheduling an appointment. Place a live chat widget on those pages and make it easier for your customer to get in touch with you.
Manage all channels
Combine all your communication channels in one dashboard for a streamlined overview and efficient service.
Add WhatsApp to your customer care
Easily get in touch with your customers via WhatsApp and help your customers even more easily.
Benefit from an AI chatbot
Optimise your operational efficiency and increase satisfaction with our AI-powered chatbots. Check our product Spotler Aigent.
Curious about the live chat and other benefits of Spotler Engage?
Curious about what Live Chat can do for your organisation? Our experts will be happy to contact you by phone to discuss what Live Chat with Spotler Engage has to offer.
