Marketing Calendar 2025
WhatsApp as a business communication channel?
Connect with your target audience quickly and personally with WhatsApp. Integrate it into your webcare dashboard and let the whole team work together.
WhatsApp: for every organisation
WhatsApp is an ideal channel to add to your customer service and use for marketing campaigns. Regardless of your size or industry. It offers your customers the opportunity to contact you in an accessible, fast and personal way.
With our software you can respond quickly to questions from your customers, which leads to higher customer satisfaction and more trust. In addition, you can easily have employees work together and divide the work. It is also possible to integrate a chatbot and automate a lot of work. This way you can provide efficient support, even outside office hours.
On top of it, you can stay proactive and reach out to your customers to tell them about your latest discounts, changes to your service hours, and more.
"Through WhatsApp, we are accessible to residents through their own preferred channel. We make it easy to contact us and don't sacrifice in terms of personal contact. Isn't that great!"
Collaboration with the whole team
Spotler Engage allows multiple users to reply to WhatsApp messages. This not only allows you to handle high volumes, but also ensures a smooth handover between colleagues.
Integration in Spotler Engage
When you integrate WhatsApp with our online customer service tool Spotler Engage, all your messages are delivered conveniently alongside your other customer contact channels. That means your team never loses track of them.
Proactive campaigns for higher engagement
Do you need to let your audience know about changes such as new service numbers? Or remind them that you have updated your business hours? You can do it easily through WhatsApp campaigns. This helps you remain transparent and clear, keeping your public well-informed.
Templates for auto-reply
If you receive messages that you cannot answer immediately, for example because they come in outside opening hours, create templates with additional information or instructions.
Take that step, start with WhatsApp
Want to know how you can offer fast and personal service via WhatsApp by working together efficiently? We’d be happy to show you during a demo!
