WhatsApp as a business communication channel?

Connect with your target audience quickly and personally with WhatsApp. Integrate it into your webcare dashboard and let the whole team work together.

Read our privacy and cookie policy to see how we will process the data you provide.

Thank you!

Thanks for your interest in Spotler and we’ll be in touch very soon to talk you through a demo of our software!

If you haven’t verified your email address with us before, you’ll get an email asking you to do so.

While you are waiting for one of the Spotlers to contact you, make sure you check out our best practice seminars.

Data Processing
Going forward we will be processing your Personal Information under Legitimate Interest, you will receive any specific piece(s) of information you requested, as well as allowing us to send you appropriate and useful communications. To review these communications and update or opt-out of our emails, please take a look at our privacy and cookie policy.

Image
Home Products Spotler Engage Channels WhatsApp

WhatsApp: for every organisation

WhatsApp is an ideal channel to add to your customer service and use for marketing campaigns. Regardless of your size or industry. It offers your customers the opportunity to contact you in an accessible, fast and personal way.

With our software you can respond quickly to questions from your customers, which leads to higher customer satisfaction and more trust. In addition, you can easily have employees work together and divide the work. It is also possible to integrate a chatbot and automate a lot of work. This way you can provide efficient support, even outside office hours.

On top of it, you can stay proactive and reach out to your customers to tell them about your latest discounts, changes to your service hours, and more.

Image

"Through WhatsApp, we are accessible to residents through their own preferred channel. We make it easy to contact us and don't sacrifice in terms of personal contact. Isn't that great!"

Sandra Huijsman Information Coordinator Department Society of Municipality of Terneuzen
Read the client case

Collaboration with the whole team

Spotler Engage allows multiple users to reply to WhatsApp messages. This not only allows you to handle high volumes, but also ensures a smooth handover between colleagues.

Integration in Spotler Engage

When you integrate WhatsApp with our online customer service tool Spotler Engage, all your messages are delivered conveniently alongside your other customer contact channels. That means your team never loses track of them.

Proactive campaigns for higher engagement

Do you need to let your audience know about changes such as new service numbers? Or remind them that you have updated your business hours? You can do it easily through WhatsApp campaigns. This helps you remain transparent and clear, keeping your public well-informed.

Templates for auto-reply

If you receive messages that you cannot answer immediately, for example because they come in outside opening hours, create templates with additional information or instructions.

Take that step, start with WhatsApp

Want to know how you can offer fast and personal service via WhatsApp by working together efficiently? We’d be happy to show you during a demo!

Book a demo now
Image
Go to top