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AI in Spotler Products
We added generative AI, conversational AI and predictive AI in our products.
Want to know how you have control over it and how you can benefit from AI?
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SIM Caribbean
Your regional partner for Spotler’s smart engagement solutions!
SIM Caribbean specializes in digital transformation and customer engagement solutions across the Caribbean. As an official Spotler partner, we help organizations optimize their communication strategies through advanced media monitoring, webcare, CRM, email marketing, and messaging solutions.
With a deep understanding of the regional market, we support government institutions, financial services, utilities, and enterprises in enhancing their customer interactions, reputation management, and digital engagement. Our expertise ensures seamless integration of Spotler’s innovative tools, empowering organizations to monitor conversations, manage online presence, and engage effectively across multiple channels, including WhatsApp and social media.
Committed to accessibility, efficiency, and innovation, SIM Caribbean delivers localized support and tailored implementations, ensuring our clients get the most value from Spotler’s solutions.
Partner with us to elevate your digital communication strategy and drive meaningful engagement.
- Spotler Webcare & Media Monitoring
- AI-Powered Messaging & Chatbots
- Email Marketing & CRM Integration
Let’s connect and transform your communication strategy!
Case study: Vidanova Bank – AI-Powered Chatbot integration
Vidanova Bank partnered with SIM Caribbean and Spotler to enhance customer engagement by implementing Genie, an AI-powered chatbot on their website. Powered by Spotler’s messaging and automation platform, ‘Genie’ provides real-time assistance, answers FAQs, and guides users through banking services. This solution improves customer experience, efficiency, and accessibility, allowing Vidanova Bank to deliver seamless digital support to its clients.
Case study: Kooyman – Centralized Webcare for seamless customer support
Kooyman, a well-respected hardware retailer founded in 1939, operates across Curaçao, Aruba, Bonaire, Sint Maarten, and Barbados. In collaboration with SIM Caribbean and Spotler, Kooyman implemented Spotler’s Webcare platform to streamline customer service across all its branches in the region.
With a centralized social media and messaging management system, Kooyman can now efficiently handle inquiries, track engagement trends, and ensure a consistent, high-quality customer experience—reinforcing its position as a trusted hardware retailer in the Caribbean