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AI in Spotler Products
We added generative AI, conversational AI and predictive AI in our products.
Want to know how you have control over it and how you can benefit from AI?
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Steam-connect
AI powered omnichannel customer contact platform
We are here for organisations that want to take their customer contact to the next level. Think of contact centers, customer service and sales teams, and companies in sectors such as healthcare, government, education, energy, telecom, and tourism. Our scalable and comprehensive solution suits both SMEs and large enterprises, with functionalities for inbound and outbound communication.
With Steam-connect you manage all your customer contact via one platform. From inbound and outbound telephony, e-mail and chat to SMS, WhatsApp and social media such as X (formerly Twitter) and Facebook. Organize customer interactions in the way that perfectly suits your organisation – clearly and efficiently.
Our future-proof solution ensures that you are always and everywhere ready to get in touch with your customers. Whether it is via existing or future channels, Steam-Connect gives you the freedom to manage every conversation seamlessly.
Experience for yourself how Steam-connect makes your customer contact easier, more efficient, and more successful. Contact us today and discover the power of true omnichannel customer contact.
Why do companies choose Steam-connect?
Countless businesses have already chosen our powerful platform thanks to:
- AI tools: Smart text checking, translations and virtual assistance.
- Omnichannel Campaigns: Drag-and-drop builders and unlimited channels.
- Quality Monitoring: Voice recording and skill-based routing.
- Automation: Schedules, agendas and mail flows.
- Insights: Real-time reporting for better performance.
- UCaaS: Self-management without additional hardware.
- Open API: Easily integrate your favorite tools.
Why we do what we do
Empowering Conversations. It’s at the core of our existence. It runs through our veins. It inspires us to continually innovate so that you’re ready to connect with your customers at any time. In real time. At Steam-connect, our goal is to be your partner, to help you manage your customer contact as efficiently as possible.
We make sure that you’re ready to connect at any time and on any channel. Every interaction becomes a moment of value, every dialogue a personal connection.