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Case study
Ever-growing email streams at Exact
Spotler SendPro helps Exact solve email problems
Exact, a company that makes business software, was having trouble with sending a lot of important emails, like invoices and payslips. They needed a solution to make sure these emails reached their customers safely and quickly. That’s when they started using Spotler SendPro.
Spotler SendPro improved the way Exact’s emails were delivered. By using security features like SPF, DKIM, and DMARC, Exact’s emails were protected and recognised as safe by big email providers like Gmail and Outlook. This meant fewer emails were marked as spam and customers received their emails on time.
Exact also gained better control over how their emails were sent and received. With Spotler SendPro’s detailed reports, they could see exactly what was happening with each email—whether it was opened, bounced, or sent to spam. This helped them quickly fix any problems and make sure communication stayed smooth.
Scaling without worry
As Exact grew, they needed to send more emails, but Spotler SendPro made this easy. The system could handle the increase in email volume without slowing down or losing important messages. This ensured Exact’s communication could grow as the company did, without the fear of emails being delayed or blocked.
Ongoing support and customisation
Spotler SendPro didn’t just offer a technical solution. The support team helped Exact learn how to use the system effectively and solve any issues. Exact could also customise their email templates to fit their brand, making their messages look professional and consistent.
"With large, business-critical email flows, you need a high level of knowledge because email is a complex process."
Security first
The second focus is the fast and secure delivery of all these e-mails. By working with SendPro’s experts to implement SPF, DKIM and DMARC, Exact’s domain is highly secured. That combined with high uptime ensures lightning-fast, but above all reliable delivery.
If things do not go as hoped, SendPro offers Exact insight and support. Zodoende kan er direct gereageerd worden wanneer er iets mis gaat en kan er gerekend worden op snelle support door experts die iedere dag met transactionele e-mail bezig zijn.
Reliable delivery achieved
Now that the delivery of transactional e-mails is in order for all of Exact’s modules, the e-mail aspect is also ready for the future. Together with SendPro, Exact ensures that all its customers can count on reliable delivery of invoices, pay slips, order confirmations and much more. Now and in the future.
Want to become successful with your transactional emails?
You can with SendPro! Curious about the possibilities? Then schedule an online demo with one of our experts right away. We will give you a good impression of the software and explain what a possible collaboration with Spotler looks like.
You can also start using the software right away! Request a free trial account.
