Valentine’s is no longer a one day opportunity. It spans discovery, urgency, gifting stress, delivery concerns and post purchase emotion. With the right pre and post Valentine’s campaigns, you can lift revenue, strengthen your data and turn one off shoppers into loyal customers.
In this practical session, Kristian will show you the key campaigns to run across email, SMS and WhatsApp. No fluff, just proven tactics you can launch straight away.
1. Win Valentine’s Day early
You will also learn how to use channel nudges and VIP moments to unlock even more conversions.
2. Make the post Valentine’s win count
We will also cover turning first time buyers into loyal customers and reactivating shoppers based on behaviour.
3. Know what worked
You will also learn how to read cohort behaviour, compare channel impact, and spot LTV lift among seasonal buyers.
Ideal for both small brands and large retailers, this session gives you a ready made February playbook.

Kristian Tucker is an Account Director at Spotler UK, known for his innovative, forward thinking approach to customer lifecycle strategy for B2C brands.
With more than ten years of experience leading Customer Service and Success teams in SaaS, he specialises in guiding clients from onboarding to sustained, high revenue growth.
Join us for a live session packed with real customer examples, actionable strategies, and advanced automation tips that help you move from manual to meaningful.