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AI in Spotler Products
We added generative AI, conversational AI and predictive AI in our products.
Want to know how you have control over it and how you can benefit from AI?
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Reach new audiences through TikTok
Creativity meets authentic connection. Publish your content in a way that’s fun, informal, and packed with personality.
Give your brand a personality
TikTok is where brands can drop the corporate tone and get real. People here don’t expect polished perfection. They’re after creativity and authenticity. It’s the ideal place to introduce your brand to an audience that thrives on fresh ideas and trending content.
Worried it might be time-consuming? With Spotler Engage, you can easily plan and schedule behind-the-scenes clips, how-to videos, product highlights, and authentic storytelling in your content calendar. You can even speed things up by using AI tools to generate captions in no time.
Stay on top of every interaction
With TikTok’s viral nature, one video can quickly rack up views, and with it, comments and questions that deserve a fast, thoughtful reply.
Spotler Engage lets you manage webcare on TikTok just like any other social channel. Reply to comments, react, and assign messages to the right person on your team. No more switching tabs or logging into separate platforms. You can even track public mentions of your TikTok account in your omnichannel inbox to stay aware of conversations.
Monitor performance across content and care
Track the performance of both your TikTok content and your support efforts in one place. See how your videos perform and get clear insights into how your team is doing.
How many comments were handled? How long did it take to reply? How fast is it growing compared to other platforms or contact channels? Spotler Engage gives you the data you need to evaluate and improve both your content and your customer care strategy.
Manage all channels
Combine all your communication channels in one dashboard for a streamlined overview and efficient service.
Implement live chat
Implement live chat on your website to reduce response time and increase customer satisfaction.
Benefit from an AI chatbot
Optimise your operational efficiency and increase satisfaction with our AI-powered chatbots. Check our product Spotler Aigent.
Would you also like to easily manage TikTok?
Curious about how Spotler Engage can successfully implement TikTok for your organisation? Our experts would be happy to talk to you to discuss what Spotler Engage has to offer.
