Spotler Engage

Excel in digital customer engagement

Webcare, messaging, social media publishing and monitoring in one clear and concise tool.

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Trusted customer engagement software

Stay connected with your audience

Building a solid relationship with your customers is essential for a successful organisation. Turn your customers into long lasting connections by offering great support. Spotler Engage allows you to manage all your social channels from one intuitive platform, helping you stay informed and provide valuable input where it matters most.

Efficiently monitor brand reputation

Want to know what your audience is saying about your brand, and where these conversations are taking place? Stay updated on both online and offline discussions with comprehensive monitoring. Quickly respond to current events and stay up to date about everything happening around your brand and reputation.

Bring all conversations together

Is your audience reaching out through social media, WhatsApp, messaging channels, live chat, review sites of forums? Keep the overview and stay up to date by bringing all online communication together in one clear and concise dashboard.

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"We chose Spotler Engage because of the overview they offer within their webcare environment. This makes working with Spotler Engage not only very easy, but also efficient. This enables us to provide the right service."

Angela Muradin Head of Customer Care at RTL Nederland

Have a sincere conversation with every customer

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Plan, publish and optimise your social media posts

The publishing module in Spotler Engage allows you to effortlessly share your great content with your target audience.

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Engage your audience on their preferred channel

Provide efficient, high-quality service across all channels while maintaining a comprehensive overview.

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Realtime conversations with website visitors

Website visitors expect rapid service and quick responses. Implement live chat to reduce response times and enhance customer satisfaction.

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Complete yet comprehensive insights

Integrate our Media Monitor with your web care environment for comprehensive insights and smart alerts.

Integrate with the channels where your customers are

Unlock opportunities and mitigate risks with media analyses

Do you know what opportunities to seize, where danger lurks, and the outcomes of past decisions? How did your audience react to campaigns? What did others write about your marketing efforts, or how was your brand impacted? Our media analyses offer crucial information, with data-driven advice from our analysts to guide your next steps. We offer reports at fixed intervals or on-demand, tailored to your needs.

Frequently Asked Questions

Can I make my own media analysis? 

Yes! You can make your own analysis by using the Spotler Media Monitor. You can create reports based on queries important to your business. However, you can also make use of our team of data analysts for deep dives, to evaluate the effects of campaigns and measure your reputation score.

Plan an online demo

Curious about what Spotler Engage can do for your organisation? Then schedule a demo with one of our experts now and we will be happy to tell you all about our software solution.

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