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Optimise search results on your site to provide a better shopping experience.
AI in Spotler Products
We added generative AI, conversational AI and predictive AI in our products.
Want to know how you have control over it and how you can benefit from AI?
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Fast 1-to-1 customer contact via Instagram
Stay in personal contact with your Instagram followers, either through your content or direct messages.
Grow your community
Building a presence on Instagram is about showing up consistently and sharing content that resonates. Plan and publish everything from stories to carousels using the content calendar, keeping your feed active and on-brand without the last-minute stress. Plus, easily label posts—think latest discount campaigns, fun updates—so you can track what’s working at a glance. Want your message to pop more? Use generative AI to fine-tune your captions or enhance your call to action, helping your posts become even more entertaining and engaging.
Clarify every message
When someone slides into your DMs, they’re often looking for quick support, product details—or just want to say something nice. Instagram DMs are fully integrated into your support channels, making it easy to reply without switching tools.
The best part? You’re not limited to text. Share photos, videos, GIFs, or even a location to add clarity to your reply. A visual response can cut through confusion and help your team resolve questions more efficiently – leading to happier customers and quicker turnarounds.
Integrate chatbots
Speed matters, especially when customers expect real-time replies. You can integrate chatbots into your Instagram DMs to instantly handle FAQs or repetitive queries. It means faster response times and a smoother experience for your followers.
Meanwhile, your team gets to focus on what really needs a human touch – more complex questions or moments where going the extra mile makes all the difference.
Manage all channels
Combine all your communication channels in one dashboard for a streamlined overview and efficient service.
Implement live chat
Implement live chat on your website to reduce response time and increase customer satisfaction.
Benefit from an AI chatbot
Optimise your operational efficiency and increase satisfaction with our AI-powered chatbots. Check our product Spotler Aigent.
Do you also want to manage Instagram and other channels efficiently?
Curious about how to optimally use Instagram and other channels for your organization? Our experts would be happy to talk to you to show you the benefits of Spotler Engage.
