Whitepaper: WhatsApp Proactive Messaging

Like email and text messaging, WhatsApp has become an indispensable communication channel for organisations. With 2.7 billion users worldwide, chances are that your clients are also using WhatsApp.

In this whitepaper, we look at 5 ways businesses can use WhatsApp to serve your customers in a way that is convenient to them, as well as:

• The benefits of proactive messaging on WhatsApp
• Best practices for initiating conversations with your customers
• Strategies to enhance customer service and satisfaction
• Tips on integrating WhatsApp with your existing communication channels