Optimise search results on your site to provide a better shopping experience.
Although our products are easy to use, we offer a wide range of services to help you succeed even more in using our software.
Communicate with your customers via one inbox for all channels. Provide the best customer service and (marketing) campaigns with convenient automations and smart solutions.
We help companies improve customer service by providing a turnkey conversational messaging platform for social media and WhatsApp. Trusted and deployed worldwide by companies and institutions with a strong focus on privacy and security.
Offer an omnichannel experience across channels. Provide great customer service through channels such as WhatsApp Business, Instagram DM, Facebook Messenger, Webchat / Chatbots and more. Combine all your channels in one inbox.
With around 3 billion users worldwide, WhatsApp has become one of the world’s most popular messaging apps and is being used not for simple messaging but creating social networks and eCommerce relationships and transactions.
Isn’t it time you considered adding WhatsApp to your marketing campaigns?
Read more about WhatsApp marketingBeing a Meta Business Partner means that our software and team have met Meta’s strict eligibility criteria. As a result, we are listed in Meta’s expert directory as a trusted service provider.
Use our API and integrate all your favourite messaging channels into your CRM and just about any system or app you use. Think of web-based applications, such as your website, accounting software and other cloud products. And of course you can easily connect Spotler Message with our other products such as Activate, Aigent, Engage and MailPro.
You never miss a message again and customers waiting for a response are also a thing of the past. Easily assign webcare staff to incoming messages so it’s clear who picks up which request. With Spotler Message, you can easily get huge work done as a team.
Engage your audience with direct communication
Share news updates, personalised recommendations, event invitations, and subscription reminders.
Integrate with existing systems to streamline your experience and increase audience engagement and loyalty.
Streamline communication and deliveries
Keep customers and employees informed in real time with track & trace updates, delays, delivery confirmations and schedule changes.
Integrations with TMS systems ensure more efficient processes and satisfied customers.
Smart Communications for Education
Keep students, parents, and staff informed at all times. Easily share schedule changes, reminders, emergency notifications, and important updates.
Integrations into existing systems keep everything running smoothly and efficiently, while providing a reliable communications experience.
Make recruitment more personal and efficient
Keep candidates engaged with fast, direct communication. Send appointment reminders, status updates and easily follow up on applications.
Integrate with your ATS system to automate processes, fill vacancies faster and offer a great candidate experience.
Boost customer experience and conversion
Offer your customers a seamless experience with real-time order updates, delivery information, personalised offers and loyalty campaigns.
Thanks to integrations with e-commerce platforms, you can automate communication, increase conversions and improve customer satisfaction.
Make travel and relaxation worry-free
Keep your guests and travelers informed at all times with real-time booking confirmations, travel updates, personalised offers and customer service.
Integrations with existing systems create a smooth experience and increase customer satisfaction.
Save time and resources through intelligent automatic routing options for incoming calls from different channels to the right webcare employee or team.
“We are very satisfied with Spotler Message. It has allowed us to handle all incoming WhatsApp messages in one unified inbox, which has significantly improved our customer service process.
The chatbot has also been a valuable addition. It helps us answer frequently asked questions and forward the more complex ones to the right agent. Overall, Spotler Message has helped us provide better service to our customers and streamline our operations.”
Combine all your social media channels, including WhatsApp, in one inbox.
Use predefined answers to answer customers quickly and directly.
Route calls to teams or locations based on specific criteria.
Team members can easily tag colleagues, transfer conversations, and label conversations.
Discover how to integrate all your omnichannel messaging channels with your business software with our comprehensive API:
At Spotler, we believe that software should be user-friendly and accessible, so that you can get started with it almost immediately and independently. However, to improve your experience and get the most out of the software, we also offer numerous professional services and support.
After a quick setup of your account, you can always contact our support department by phone for user questions. Of course, you can also do this by email, chat and via our social channels. In the extensive help center you will find all kinds of articles, tutorials and other explanations about our software. And of course you will follow a practical (online) user training to quickly familiarise yourself with the software.
Meta has implemented pricing changes at WhatsApp. In this blog, we explain WhatsApp’s pricing model and explain the changes.
Are you ready for conversational customer contact? In this article we list the differences and similarities of live chat and WhatsApp!
We explain what WhatsApp Marketing is, we show use cases, examples and show you how you can benefit from WhatsApp Marketing.
Are you fully aware of the added value of online customer service for your organisation? In this guide we’re showing you how that works.
Rituals recruits new members for their Loyalty Program in a smart and simple way via their stores and WhatsApp. Want to know how?
By integrating WhatsApp, B2C companies can exceed customer expectations, foster loyalty, and thrive in the digital age.
With its growing popularity, WhatsApp has become a great tool for businesses, especially in e-commerce. Here’s how it can help your online store
What is live chat? What are its similarities and differences with other forms of online customer contact, and how do you get started with live chat?
Are you curious about the possibilities of WhatsApp marketing and/or the central inbox possibilities for social media and chat? Then schedule an online demonstration without obligation.
In an interactive tour, our experts will guide you through the capabilities of our products. Our consultants will show you the software and be happy to answer your questions.