Prove what a message said, months after it left your system
SendPro’s Message Archive keeps a complete copy of every message, so support, compliance and legal can see precisely what a recipient received, on a retention period you control per flow.
When someone asks “what did we actually send?”
A recipient disputes a charge. A regulator asks for evidence of a disclosure. A customer swears the attachment was never there. Here’s how SendPro fixes that:
Exact as sent
Full body, every alternate MIME part and every attachment are stored together, so what you retrieve later is what the recipient actually received.
Retention you control
Set an account-wide maximum (up to 1 year), then shorten or extend it per message type to match what each message type actually needs.
Built into the flow, not bolted on
Archive is a flow step, placed and configured exactly where you need it, with an optional condition so only the messages that qualify get stored.
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Stored exactly as it was sent, for as long as you decide
Body, alternate parts and attachments are stored together as a set, not summarised or stripped down. Retention follows the account maximum, or you can override it on any individual flow to match the message type.
Findable, conditional, and ready to reuse
Archive only the messages that meet your criteria, let support or recipients open a stored message via an online view link, and keep the reasoning behind a flow’s setup in its Comments field.
Other great features in Spotler SendPro
Resend messages
Pull an archived message back up and send it again, without rebuilding it from scratch.
Real-time statistics
Delivery, open, click and complaint data for every message, with a message-level audit trail behind each one.
Flows & Flowsteps
Build the exact sending logic each message type needs for tracking, archiving, routing and more.
Frequently asked questions
What exactly does the Message Archive flow step store?
A complete copy of the message: the full body, every alternate body part, and every attachment. You can view it later exactly as it was sent, not a reconstruction from today’s template or data.
How long are archived messages retained?
By default, retention follows the account maximum set in Setup > Settings for Message Archive. On an individual flow, you can override that with a shorter or equal period (1 month, 3 months, 6 months or 1 year) to suit the message type.
Can I archive only certain messages, not everything a flow sends?
Yes. Tick “Set condition for this flow step” and add an Enabled expression written in Freemarker, a fixed value like true or false, a data field such as orderPaid, or a comparison like paymentType == “CREDITCARD”, so the step only fires for messages that match.
Can a recipient or my team view the original message online?
Yes, if “Allow view online link in messages” is enabled on the Archive step. The message can then be opened via an online link, without needing to dig it out of an inbox or a database.
Where do I add Archive to a flow?
Archive is a flow step like any other — add it from the flow builder and configure the Main and Advanced tabs for retention, the online link and any condition. Full setup steps are in the Help Center article on the Archive flow step.
Is Message Archive available on every SendPro plan?
Archiving messages is available from SendPro Basic upward. Overall message history in your account defaults to 90 days on Basic and up to 1 year (3 years of metadata only) on Premium and Enterprise; the Archive flow step’s retention setting works within your account’s maximum, so check your plan if you need a longer account-wide ceiling.