Confirmed Open Rate (COR) is a metric used in email marketing to measure the number of recipients who opened an email. As the standard ’email open’ tracks every open event, COR counts only those opens you can be sure about.
Most email platforms track “opens” by placing a tiny invisible image (a tracking pixel) inside. This image sends an event to the system saying that the email has been opened. This method sounds simple, but it has a few issues.
First, it depends on the recipient enabling images in their email. If they don’t, the pixel never loads, so the open isn’t tracked, even if the person read the email. Conversely, some email clients or devices preload images, triggering a false open even if the email was never read. Plus, these days, privacy settings like Apple’s Mail Privacy Protection make tracking even trickier by automatically loading these pixels regardless of user behaviour.
The Confirmed Open Rate attempts to get a more accurate signal by adding a second layer of confirmation and/or ruling out opens that happened too quickly for a human to open the email. Rather than logging an open based on the tracking pixel alone, COR counts only those opens backed up by a secondary action, like a click. So, if someone opens your email and clicks on a link inside, that’s considered a “confirmed open.”
Connecting customer feedback with service operations to improve visibility, strengthen collaboration and deliver a better customer experience.
Holland Casino wanted a clearer view of the full guest journey to deliver a consistent guest experience across multiple locations.
The real question is whether you’re set up to make the most of higher-intent visitors when they do arrive. Kristian Tucker will highlight the behavioural changes shaping search in 2026 and how you can adapt.
Discover how NGBs can use behavioural science in email marketing to grow participation, boost retention and engagement.
Discover what the US CLOUD Act means for GDPR, data sovereignty and choosing between US and EU cloud or SaaS providers.
We’re thrilled to be hosting the very first in-person meetup for members of Experience Guildford at the Spotler offices. Come join us for our session Start, Improve & Scale Your Email Marketing
A practical take on the Litmus 2026 report, covering AI, email strategy, team pressure, and what’s driving results now.
Legacy email builders slow teams down. Discover how modern, no-code email builders improve speed, consistency and campaign performance.
Over the past years, the three mayor email clients have each introduced AI features. We're exploring how they work.
What does true CRM and marketing alignment look like? Learn how B2B teams connect data, campaigns and sales for better results.