Confirmed Open Rate (COR)

Confirmed Open Rate (COR) is a metric used in email marketing to measure the number of recipients who opened an email. As the standard ’email open’ tracks every open event, COR counts only those opens you can be sure about.

Most email platforms track “opens” by placing a tiny invisible image (a tracking pixel) inside. This image sends an event to the system saying that the email has been opened. This method sounds simple, but it has a few issues.

First, it depends on the recipient enabling images in their email. If they don’t, the pixel never loads, so the open isn’t tracked, even if the person read the email. Conversely, some email clients or devices preload images, triggering a false open even if the email was never read. Plus, these days, privacy settings like Apple’s Mail Privacy Protection make tracking even trickier by automatically loading these pixels regardless of user behaviour.

The Confirmed Open Rate attempts to get a more accurate signal by adding a second layer of confirmation and/or ruling out opens that happened too quickly for a human to open the email. Rather than logging an open based on the tracking pixel alone, COR counts only those opens backed up by a secondary action, like a click. So, if someone opens your email and clicks on a link inside, that’s considered a “confirmed open.”

Keep expanding your knowledge

Modern Lifecycle Marketing for National Governing Bodies USA
21 Jul
Modern Lifecycle Marketing for National Governing Bodies UK
21 Jul
Email design mistakes that hurt performance
Your email wasn’t bad. So why did it fail?
Email Fundamentals for Membership & Sports Organizations USA
07 Jul
Email Fundamentals for Membership & Sports Organisations UK
07 Jul
GDMA Email Benchmark 2026: fewer peaks, steadier sending 
How Conscia uses Spotler FeedbackPro to improve service experience across IT support teams
How Holland Casino uses Spotler FeedbackPro to improve the guest experience
Ecommerce optimisation: Strategies to increase conversion, revenue and Customer Lifetime Value