Omnichannel messaging dashboard

Always be in touch with your customers

As a full-featured platform, Spotler Message is ideally suited for your customer service. Connect all your channels like WhatsApp Business, Apple Business Chat, Twitter, Messenger and more into one inbox.

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Unified inbox

Manage all your channels from one inbox

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Custom Channels

Connect existing web chat and custom channels

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Multi Agent

Work simultaneously with colleagues

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Intelligent Routing

Route conversations to teams or locations

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Chatbots

Integrate your chatbot and web chat

Teamwork

There will be no more missed messages or waiting customers. Assignments clearly indicate who is responsible. Together, your team can accomplish anything.

  • Multi-agent functionality: Work together on incoming conversations with a clear overview of who’s responsible and who is assigned to each message.
  • Intelligent routing: Ensure the right team gets assigned the right messages based on your criteria and the complexity.
  • Automation: Ensure the right team gets assigned the right messages based on your criteria and the complexity.
  • Track your performance: We help you to measure relevant information only so you can focus on managing your KPI’s.

Stay productive

Spotler Message has many features to help you and your team work efficiently.

  • Automation: Automate conversations for 24/7 availability and cost reduction and use a handover to the agents when needed.
  • Quick replies: With Quick Replies, you can create short instant replies that can be selected by your agents.
  • Labels: With labels, you can assign meaningful keywords to your conversations in Spotler Message.

Stay safe

Spotler Message is built with your security in mind.

  • IP whitelisting: IP whitelisting is a security feature often used to limit and control access only to trusted users.
  • Two-factor authentication: Two-factor authentication is an extra layer of security for your Spotler Message account.
  • Single Sign-On: The Sign-On (SSO) service makes it easy to manage access to your accounts centrally

Schedule an online demo

Get in touch for more information, a demo or a free trial, and we’d love to show you how easy Spotler Message is.

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