Know why a message didn’t land, not just that it didn’t
SendPro sorts every failed delivery into a soft or hard bounce, keeps the affected addresses on a dropout list, and lets you correct and resend.
Not every bounce means the same thing
Repeatedly sending email to the same (hard) bounced email address will hurt your sender reputation. Spotler SendPro fixes that by filtering them out and letting you follow up differently.
Soft and hard, sorted automatically
A soft bounce is a temporary delivery problem. A hard bounce means delivery will never succeed. SendPro tells the two apart on every message.
Corrected, not just recorded
Undeliverable messages land on a dropout list. Fix the address and resend, or feed the correction back to the source system that sent it.
Build your own reaction
Trigger an Event Flow or a webhook on Undelivered, Hard bounce, Soft bounce or Reject, and decide exactly what happens next.
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Every bounce sorted immediately
SendPro classifies each failed delivery as a soft or hard bounce as it comes in. Hard bounces are filtered out straight away to protect your sender reputation, and the address goes onto a dropout list rather than being retried into a wall.
Automated follow-up, not a manual check
Build an Event Flow that triggers on Undelivered, Hard bounce, Soft bounce or Reject, and chain flowsteps like Discard, External data or Submit new message to decide what happens next. Correct an address from the dropout list and resend, or push the correction back to the source system so it doesn’t happen again.
Other great features in Spotler SendPro
Webhooks
Push bounce and complaint events straight into your own system, alongside or instead of an Event Flow.
Frequently asked questions
What's the difference between a soft bounce and a hard bounce?
A soft bounce is a temporary delivery problem, such as a full inbox, and can resolve itself on a later attempt. A hard bounce means delivery will never succeed for that address, most often because it doesn’t exist. SendPro categorises every bounce as one or the other.
What happens to an address after a hard bounce?
It’s filtered out to protect your sender reputation and placed on a dropout list. From there you can review it, correct it if it was a typo, and resend, rather than it silently disappearing.
Can I feed a corrected address back to my source system?
Yes. Bounce reports can be linked back to the source system that originally sent the address, so the correction happens there too and the same mistake doesn’t repeat on the next send.
What is an Event Flow, and how is it different from a regular flow?
A regular flow processes a message as it’s sent. An Event Flow triggers on something that happens after, such as an Undelivered, Hard bounce, Soft bounce or Reject event, and runs its own sequence of flowsteps in response.
Which events can trigger an Event Flow?
Any, Open, Click, Undelivered, Hard bounce, Soft bounce or Reject. For bounce management specifically, Undelivered, Hard bounce, Soft bounce and Reject are the ones worth building around.
How does this relate to the Recipient Filter?
Bounce Management is what decides an address deserves attention in the first place. Hard bounces and complaints it identifies feed directly into the Recipient Filter, the account-wide list that stops any flow sending to that address again.