Christmas Marketing Hub
Birthday Campaign
A birthday campaign is a marketing tactic that sends personalised messages to customers on or around their birthday, usually with a special treat like a discount, freebie, or exclusive offer. At first glance, it might seem small or soft-touch. But done well, birthday campaigns can build brand loyalty in a way few other messages do.
Think about it: birthdays are one of the few times in the year when people are open to a bit of indulgence. A free dessert from your favourite restaurant, a 20% off voucher from a skincare brand, or a surprise email with balloon graphics and your name in bold. These small gestures can create real human moments in an otherwise automated digital stream.
Just make sure your messaging feels aligned with your brand voice. Remember that not everyone celebrates birthdays in the same way. Offering an opt-out or alternative message goes a long way.