CDP for personalised customer journeys and effective campaigns across all channels.
Optimise search results on the website to provide a better shopping experience.
Webcare, messaging, social media publishing and monitoring in one clear and concise tool.
Although our products are easy to use, we offer a wide range of services to help you succeed even more in using our software.
#1 This section of this procedure applies to software placed under configuration management.
#2 Software problems can be reported at any stage in the lifecycle. Problems can fall into several categories according to the degree of regression in the life cycle – i.e. how far back you need to go to fix the problem. Problem categories include:
#3 Selection of the problem category defines the phase of the lifecycle at which corrective action needs to start.
1.1.1 Identification of the Problem
1.1.2 Investigation
1.1.3 Review investigation results