Stay connected with your audience

Building a solid relationship with your customers is essential for a successful organisation. Turn your customers into long lasting connections by offering great support.

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HomeSolutionsUse casesCommunity Management

Effortless community management

Foster relationships by easily staying in touch with your customers and followers. Manage all your social channels through one user-friendly platform, allowing you to see what’s going on and where your input is needed.

Stay connected and responsive

Never miss a question from (potential)customers or a mention of your brand. Monitor social media and other sources, allowing you and your team to respond directly to questions and posts from a single, clear community management dashboard.

Seize the right opportunities

Monitor your brand’s environment by setting up relevant searches. We’ll track those topics for you. Listen to your customers online and follow key stakeholders. Use the content calendar in the publishing module to plan your message, timing, audience and publishing platform.

Create impactful content

What resonates with your online community? Which topics should be avoided? Discover what interests your customers using our dashboard, filled with detailed statistics and insights, to refine and optimise your content strategy.

Boost engagement

Stay informed about brand discussions and make your presence known. Respond promptly to feedback to build trust. Our dashboard consolidates all channels, including Facebook, Instagram, X, LinkedIn, and review sites, into one interface.

Complete overview

Stay informed about all activities within your community. Our community management platform features a social analytics dashboard that provides a clear overview of what’s happening. Instantly see where your contributions are making an impact.

Stay on course

Monitor the impact of your campaigns and marketing activities in real-time. Generate reports use sentiment analysis to gauge audience reactions, and quickly respond to what matters most to your community.

Interested in learning more about Community Management with Spotler?

Our experts in community building and maintenance are more than happy to jump on a call with you and discuss the possibilities the Spotler software can offer you.

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