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WhatsApp is a great direct messaging channel that you can use effectively for your webshop.
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We all read a WhatsApp message. When such an app comes in, it is noticed. You can use this visibility as a webshop. You enrich the customer journey, you increase loyalty and the use of WhatsApp for Business is also good news for your conversion. Especially when you consider that consumers increasingly indicate that they prefer to communicate via chat.
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With Spotler Message you can contact your customers quickly and very personally via the WhatsApp for Business API. One step further? Integrate WhatsApp into your customer service and let your entire webshop team work together. And it is a beautiful channel. Send an app when the stock is back in order or when the latest collection is out. You will see that you can encourage repeat purchases with WhatsApp.
Link one or more WhatsApp numbers to Spotler Message and manage conversations from one user-friendly inbox for multiple users.
Save time and automate your communication on WhatsApp by developing convenient flows/choose menus with interactive buttons.
Spotler Message lets you easily create and send personalised bulk messages via WhatsApp.
Synchronise your customer data in real time via our handy API. So you can easily send automated messages at the right time.
In addition to WhatsApp and Open AI experimenting together with the integration with ChatGPT, we offer solutions for conversational AI ourselves through an integration with Spotler Aigent. This allows you to quickly and easily answer customer service questions via WhatsApp based on information within your own domains.
More about conversational AIDiscover the possibilities of our integration with WhatsApp and create of your outreach a dynamic, attention-grabbing experience! WhatsApp is a great addition to your omnichannel approach. You increase your Customer Lifetime Value (CLV). It is also good to know that WhatsApp’s API is compliant with the GDPR and that there is always end-to-end encryption.
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Retailers today are always searching for new ways to connect with their customers and improve their shopping experiences.
With its growing popularity, WhatsApp has become a great tool for businesses, especially in e-commerce. Here’s how it can help your online store