Activate
Activate
CDP for personalised customer journeys and effective campaigns across all channels.
Activate Search
Activate Search
Optimise search results on the website to provide a better shopping experience.
Engage
Engage
Webcare, messaging, social media publishing and monitoring in one clear and concise tool.
Product content
Industries
Case study
Featured
WhatsApp Business API
WhatsApp as a business
communication channel?
Connect with your target audience quickly and personally with the WhatsApp Business API. Integrate it into your webcare dashboard and let the whole team work together.
Collaboration with the whole team
The WhatsApp Business API allows multiple users to reply to WhatsApp messages. This not only allows you to handle high volumes, but also ensures a smooth handover between colleagues.
Personal and fast
With billions of users worldwide, WhatsApp is in almost every customer’s pocket. No customer contact channel is as personal and at the same times fast as WhatsApp.
Integration in Engage
When you integrate the WhatsApp Business API with our online customer service tool Engage, all your messages are delivered conveniently alongside your other customer contact channels. That means your team never loses track of them.
"Through the WhatsApp Business API, we are accessible to residents through their own preferred channel. We make it easy to contact us and don't sacrifice in terms of personal contact. Isn't that great!"
Get inspired by WhatsApp for Business cases
Wonder what WhatsApp for Business can do for your organisation? Our experts are happy to jump on a call with you to discuss all that the WhatsApp integration with Spotler Engage has to offer.
