CDP for personalised customer journeys and effective campaigns across all channels.
Optimise search results on the website to provide a better shopping experience.
Webcare, messaging, social media publishing and monitoring in one clear and concise tool.
Although our products are easy to use, we offer a wide range of services to help you succeed even more in using our software.
Stay up-to-date on your brand’s reputation, send out personalised communications on every channel, and gain insight into what people say about you.
Boost your brand reputation with tools that ensure consistent, effective communication. Personalise outreach using data insights, manage customer interactions in real-time, and gather valuable feedback. Integrated reporting helps you track success and identify improvements, empowering your team to build a strong, positive brand image.
Deliver personalised communications across every channel with tools that tailor your messages based on data insights. Engage customers effectively by sending the right message at the right time via email, social media, or web interactions. Real-time data helps refine your strategy, ensuring each touchpoint is relevant and impactful.
Building a solid relationship with your customers is essential for a successful organisation.
Stay updated on both online and offline discussions with comprehensive monitoring.
Bring all online communication together in one clear and concise dashboard.
The ideal community manager knows his target audience from the inside out. Take community management to the next level with these 8 tips.
What is live chat? What are its similarities and differences with other forms of online customer contact, and how do you get started with live chat?
Powerful lifecycles feature gives you complete control over every customer interaction, on every channel.
How can you make personalisation a success in e-commerce? The key take-aways we discuss in our blog are from marketing research.
Are you ready for conversational customer contact? In this article we list the differences and similarities of live chat and WhatsApp!
Do you want the best possible results out of media monitoring? 4 usefull applications for your organisations in this free whitepaper!
What are the current trends and developments in the field of chatbots and what should organisations be aware of?
Aon is one of the first organisations to have built its own chatbot using Spotler Engage technology. Read more on how they did it.
Chatbots and students go well together, proves the Erasmus University Rotterdam (EUR). Christa van der Kruk talks about the success of their chatbot!
Positivity in webcare and mediamonitoring thanks to Spotler Engage’s user friendly software. Read CliniClowns’ experiences here.
Stay up-to-date on your brand’s reputation, send out personalised communications on every channel, and gain insight into what people say about you.