Lightspeed & Spotler Connect

Lightspeed Webshop Integration

With the Lightspeed integration from Spotler Connect, you gain control over all relevant data streams to optimise your order processing. You can automatically import and export orders to the appropriate platforms for processing and send leads to marketing automation for campaigns. Products and inventory are updated across all your connected platforms by Spotler Connect.

The integration processes the following data:

• Orders
• Products
• Inventory
• Shipments
• Checkouts
• Customer Profiles

Orders

As soon as an order is placed in Lightspeed, it is imported into Spotler Connect. From there, the order is forwarded to other connected integrations. Using e-fulfilment? The order is then sent there to start processing immediately.

Products

When you create a new product in Lightspeed, it can be directly created as a (draft) product in your other suitable channels. Through the central product in Spotler Connect, you can see at a glance which products you sell or manage on which platforms.

Inventory

Inventory changes from other channels (such as e-fulfilment) are fed back to Lightspeed. Conversely, if inventory is changed in Lightspeed, it can be directly forwarded to your connected platforms. You don’t have to worry about selling more than you have in stock unless you want to collect backorders—this, and more, can be set up in your settings.

Shipments

Do you process your orders through e-fulfilment or one of your other webshops? Once you have created a shipment, it is immediately forwarded to Lightspeed, including the tracking link. This way, your customer is always directly informed about their order.

Conversely, you can also synchronise (manually) created shipments in Lightspeed to orders in your other sales channels. It’s all about how you want to use your integration.

Checkouts

Spotler Connect enables you to collect checkouts from Lightspeed. These checkouts can be automatically forwarded to your connected marketing automation partner, for instance, to trigger an abandoned cart campaign.

Customer Profiles & Newsletter Subscriptions

Spotler Connect can import customer profiles and stand-alone newsletter subscriptions from Lightspeed. These customer profiles can then be forwarded to one of your marketing channels to run effective retargeting campaigns.

Conversely, Spotler Connect also updates customer profile changes in connected channels within your Lightspeed. This way, customer data (such as opt-in status) is up to date across all platforms.