Instagram Direct Messaging

Fast 1-to-1 customer contact via Instagram

Stay in personal contact with your Instagram followers via the Instagram Messenger API.


Rich media

Images say more than words. Use Instagram DM to share photos videos, GIFs or locations. Create instant clarity in the conversation to help your customer more effectively and efficiently.

Grow community

People reach out via Instagram DM with support requests, questions or compliments. Make your Instagram scalable and future-proof. Seize the opportunities for marketing sales and service via Instagram DM.

Integrate chatbots

Fast and high-quality service sets you apart from your competition. Save time by implementing chatbots to handle frequently asked questions. This frees up your team to handle complex queries or go the extra mile.

Live chat

Implement live chat on your website to reduce response times and enhance customer satisfaction.

Other channels

Combine all your communication channels into one dashboard for a streamlined overview and efficient service.


Fast, complete and smart insight on everything being said and written about your organisation online and offline.

Get inspired

Wonder what Instagram DM can do for your organisation? Our experts are happy to jump on a call with you to discuss all Instagram DM with Spotler Engage has to offer.

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