CDP for personalised customer journeys and effective campaigns across all channels.
Optimise search results on the website to provide a better shopping experience.
Webcare, messaging, social media publishing and monitoring in one clear and concise tool.
Although our products are easy to use, we offer a wide range of services to help you succeed even more in using our software.
Integrate virtual agents directly inside TopDesk, to handle routine work and tasks, enabling service experts to focus on complex cases.
This integration allows virtual agents to be implemented inside TopDesk, to handle routine work and tasks, enabling service experts to focus on complex cases after a warm handover. Chatbots work efficiently alongside service experts within TopDesk to ensure both happy customers and employees. Increase satisfaction, improve your efficiency and boost productivity!
Smart chatbots and virtual agents easily provide customers with answers to frequently asked questions or provide assistance where needed. Main tasks include:
Development, training and implementation is done via the user friendly Bots platform. Build your optimal customer experience with chatbots through a custom conversation builder, AI-driven intent detection and easy business rules editor.
Enhance your customer service with Spotler Engage’s TopDesk integration. Implement smart chatbots and virtual agents to streamline tasks and boost productivity. Improve response times and customer satisfaction effortlessly. Try it now—request your free demo today!