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valantic
Customer experience leadership
valantic is one of the leading companies in digital solutions, consulting and software, with more than 3,500 developers and consultants at numerous locations across europe.
Over 1,000 experts in e-business, digital commerce and digital marketing create digital solutions for customer relationships and sales. But this doesn’t just include modern commerce platforms or appealing designs: a core component of the company’s strategy is integrating digital channels meaning customers’ businesses can develop long term.
Multichannel journey based on purchase behaviour
Together with valantic, packaging supplier Paardekooper realised a 115% uplift in their online conversion rate.
To boost retention valantic capitalised on thé repeat purchase moment in combination with e-mail and personalisation.
Digital business transformation leads to omnichannel excellence
UCB, a global leader in biopharmaceuticals, improved interactions with healthcare professionals by moving to an omnichannel strategy in 12 countries, resulting in personalised interactions and increased operational efficiency.
The challenge was to create a personalised experience for healthcare professionals through a hybrid model. valantic played a key role in this transformation by working with UCB teams and launching 150 omnichannel pathways for neurology annually, reaching 45,000 healthcare professionals.