Activate
CDP for personalised customer journeys and effective campaigns across all channels.
Activate Search
Optimise search results on the website to provide a better shopping experience.
Engage
Webcare, messaging, social media publishing and monitoring in one clear and concise tool.
Product content
Industries
Case study
Google’s Business Messages
Fast 1-to-1 contact via Google
Offer quick, effortless service with instant connection directly from Google Search results!
Quick contact
Is your company listed in Google search results? Let your audience reach out directly without first needing to navigate your website. Instead, they can contact you with just a click on the Google Business Messages button.
Respond directly
Customers who contact you through Google expect a quick response. By integrating Google Business Messages into your Engage web care dashboard, you can instantly address and manage these inquiries.
Improve customer service
Show your audience you value their needs and preferences. By providing estimated wait times and answers to frequently asked questions, you can significantly improve your service and foster trust.
"For Kruidvat, we started connecting 36 stores in Amsterdam via Google Business Messages. Questions we receive through this new tool, are mainly about store visits. Think about the opening hours of a particular store, purchases, product availability and our return policy."
Get inspired by Google My Business
Wonder what Google My Business can do for your organisation? Our experts are happy to jump on a call with you to discuss all that the Google integration with Spotler Engage has to offer.
